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Member for 5 years
I had a client earlier with this issue and we could not resolve the Live Kernel Event
I was wondering if anyone has any solution to the issue or what we missed
Gigabyte X570 board
EVGA RTX 3080
32Gb ram
SSD OS Drive
I only had remote access to the device and no physical access to test for the setup
He had the issue prior to changing all the individual hardware but the processor and SSD storage
So he is still having the same issue on his 2nd device
Issue happens only when running game application and causes BSoD
What was done
Clean Installation Windows 10 22H2 Retail
Clean Boot
Driver updates from OEM
Safe Mode, Display Driver Uninstaller > Clean install GPU driver > Install OEM Driver > BSoD
GeForce Experience Drivers January, February, March Display drivers > BSoD
Client-side testing
Memory Diagnostics > Passed
PSU Testing > No issues
SSD > Crystal disk, Healthy
What was not done
Testing one Memory kit at a time
Using a UPS instead of directly plugging System unit to wall socket
Manage 3D settings to use Discrete Nvidia GPU
Use Native resolution display
Clean install to another drive
I was wondering if anyone has any solution to the issue or what we missed
Gigabyte X570 board
EVGA RTX 3080
32Gb ram
SSD OS Drive
I only had remote access to the device and no physical access to test for the setup
He had the issue prior to changing all the individual hardware but the processor and SSD storage
So he is still having the same issue on his 2nd device
Issue happens only when running game application and causes BSoD
What was done
Clean Installation Windows 10 22H2 Retail
Clean Boot
Driver updates from OEM
Safe Mode, Display Driver Uninstaller > Clean install GPU driver > Install OEM Driver > BSoD
GeForce Experience Drivers January, February, March Display drivers > BSoD
Client-side testing
Memory Diagnostics > Passed
PSU Testing > No issues
SSD > Crystal disk, Healthy
What was not done
Testing one Memory kit at a time
Using a UPS instead of directly plugging System unit to wall socket
Manage 3D settings to use Discrete Nvidia GPU
Use Native resolution display
Clean install to another drive