Chuck
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Member for 5 years
I started this guide some time ago when almost all the Photoshop versions we have were posted by Mr. Spacely.
Recently other members have posted Photoshop versions too. Many of them are repacks so they may not work exactly like official Photoshop versions.
I have not tried any of these repacks so I do not know how much of this advice is still relevant.
Installing Photoshop
DO NOT START A PHOTOSHOP TRIAL unless the instructions in your download tell you to. If you do then it will probably break the pre-activation.
Use the installer in the TeamOS post. Do not install Photoshop using the Creative Cloud Desktop app.
Adobe will do its best to force Creative Cloud Desktop onto your PC so you may find yourself stuck in it.
Sometimes the only option you can see is to start a trial. If this happens DO NOT start a Photoshop trial. Use Task Manager to abort the Desktop app.
If you encounter any issues with a previous installation/activation then uninstall Adobe Photoshop.
Use this tool to remove anything left over from the uninstall Adobe Creative Cloud Cleaner Tool.
Adobe might have a later version of this tool so I suggest that you check their site.
Look for and delete these folders if you find them:
To see the latest features
Google "What's new in Photoshop".
To see the latest Photoshop bug fixes, Google "Fixed issues in Photoshop" and "Fixed issues in prior versions of Photoshop".
If you see messages about using an unlicensed Adobe app, or something similar
None of the fixes on this page seem work reliably for 2023 Photoshop releases (V24 releases).
Blocking the file "Photoshop.exe" in my firewall is the only thing that works for me now.
Of course, you won't be able to use any features that require internet access, like neural filters.
For V23 and earlier versions, the following fixes might still work.
Try this:
If that doesn't work then try this:
Doing this will almost certainly mess up pre-activation.
If you can see no other option, then use Task Manger to end the Photoshop installation task.
If it's still not working then then you might be able to recover the situation if you uninstall Photoshop and try again.
Use this tool to remove anything left over from the uninstall Adobe Creative Cloud Cleaner Tool.
Adobe might have a later version of this tool so I suggest that you check their site.
Before re-installing Photoshop I suggest that you use Task Manager to close any Adobe background processes that might be running so that they don't interfere with the new installation.
Use "End task" on any Adobe or Creative Cloud tasks that you see.
When you start your new Photoshop installation, log in with your new "clean" Adobe account.
For some Photoshop versions released in 2023, a hosts file fix worked for me. Add these lines:
Some requirements to download and use neural filters:
If Neural Filter gives a "there was an error running this filter" message, or any other error message:
If you find that you cannot open files in Photoshop from Bridge
Install the latest version of Bridge using the Creative Cloud desktop app.
It is safe to install Bridge this way but do not install Photoshop from the desktop app.
Sometimes this works, sometimes it doesn't.
Random crashes
Graphics apps can use a lot of memory.
If Photoshop is exceeding your physical memory (RAM) limit, then it will crash if you do not have a paging file.
Check that you have virtual memory (paging file) enabled.
If you are using a custom OS then check that it has virtual memory enabled.
Also check that your drivers are up to date, particularly your graphics drivers.
For any other Photoshop problem
If you still have a problem
Photoshop Books & Videos
Recently other members have posted Photoshop versions too. Many of them are repacks so they may not work exactly like official Photoshop versions.
I have not tried any of these repacks so I do not know how much of this advice is still relevant.
Installing Photoshop
DO NOT START A PHOTOSHOP TRIAL unless the instructions in your download tell you to. If you do then it will probably break the pre-activation.
Use the installer in the TeamOS post. Do not install Photoshop using the Creative Cloud Desktop app.
Adobe will do its best to force Creative Cloud Desktop onto your PC so you may find yourself stuck in it.
Sometimes the only option you can see is to start a trial. If this happens DO NOT start a Photoshop trial. Use Task Manager to abort the Desktop app.
If you encounter any issues with a previous installation/activation then uninstall Adobe Photoshop.
Use this tool to remove anything left over from the uninstall Adobe Creative Cloud Cleaner Tool.
Adobe might have a later version of this tool so I suggest that you check their site.
Look for and delete these folders if you find them:
C:\Program Files (x86)\Common Files\Adobe\SLCache
C:\ProgramData\Adobe\SLStore
Then try the installation again.To see the latest features
Google "What's new in Photoshop".
To see the latest Photoshop bug fixes, Google "Fixed issues in Photoshop" and "Fixed issues in prior versions of Photoshop".
If you see messages about using an unlicensed Adobe app, or something similar
None of the fixes on this page seem work reliably for 2023 Photoshop releases (V24 releases).
Blocking the file "Photoshop.exe" in my firewall is the only thing that works for me now.
Of course, you won't be able to use any features that require internet access, like neural filters.
For V23 and earlier versions, the following fixes might still work.
Try this:
- Open the services control panel and disable this service: Adobe Genuine Monitor Service (AGMService)
- In Windows Defender Firewall, block all outgoing connections for this app: Program Files (x86)\Common Files\Adobe\AdobeGCClient\AdobeGCClient.exe
- Restart your PC.
If that doesn't work then try this:
- Go into Photoshop and sign out of your Adobe account.
- If Photoshop doesn't close itself then close Photoshop and any other Adobe apps that you have running.
- Go to the Adobe site and make yourself a new Adobe account . Just make the account and log out of the Adobe site. DO NOT use this new account to install anything or to start any trials.
- Start Photoshop.
- In Photoshop, open the Help menu and sign in using your new account.
Doing this will almost certainly mess up pre-activation.
If you can see no other option, then use Task Manger to end the Photoshop installation task.
If it's still not working then then you might be able to recover the situation if you uninstall Photoshop and try again.
Use this tool to remove anything left over from the uninstall Adobe Creative Cloud Cleaner Tool.
Adobe might have a later version of this tool so I suggest that you check their site.
Before re-installing Photoshop I suggest that you use Task Manager to close any Adobe background processes that might be running so that they don't interfere with the new installation.
Use "End task" on any Adobe or Creative Cloud tasks that you see.
When you start your new Photoshop installation, log in with your new "clean" Adobe account.
For some Photoshop versions released in 2023, a hosts file fix worked for me. Add these lines:
127.0.0.1 genuine.adobe.com
127.0.0.1 5zgzzv92gn.adobe.io
127.0.0.1 resources-prod.licensingstack.com
Some requirements to download and use neural filters:
- You need a Creative Cloud account but do not use it to start any trials.
- You have to be logged into the account. Use the sign in option under "Help" in Photoshop.
- The Creative Cloud Desktop app must be installed.
- Make sure that Photoshop's access to the internet is not being blocked, e.g. by a firewall, by an anti-virus program, or by entries in your Windows hosts file.
- If, at the first attempt to download a neural filter, you see a filter not available message then shut down Photoshop. Restart Photoshop using the "Run as administrator" option and try the download again.
- If you install a newer version of Photoshop then filters you downloaded in previous versions may need to be downloaded again.
- Some filters, such as Smart Portrait, process some operations in the cloud. Internet connectivity is required to fully benefit from these filters.
If Neural Filter gives a "there was an error running this filter" message, or any other error message:
- Quit Photoshop
- Delete or rename this folder: C:\Users\[username]\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\23\Internal\com.adobe.nfp.gallery\PluginData
- Restart Photoshop as admin.
- Download neural filters again and run each one.
- Once you have the filters you can try running Photoshop as a normal user, i.e. not as admin, but you may find that some filters only work properly in admin mode.
- Cloud based filters can be unreliable. Some days you may see a message saying that they are unavailable and the next day they will work properly. I don't know why.
If you find that you cannot open files in Photoshop from Bridge
Install the latest version of Bridge using the Creative Cloud desktop app.
It is safe to install Bridge this way but do not install Photoshop from the desktop app.
Sometimes this works, sometimes it doesn't.
Random crashes
Graphics apps can use a lot of memory.
If Photoshop is exceeding your physical memory (RAM) limit, then it will crash if you do not have a paging file.
Check that you have virtual memory (paging file) enabled.
If you are using a custom OS then check that it has virtual memory enabled.
Also check that your drivers are up to date, particularly your graphics drivers.
For any other Photoshop problem
- Make sure that your system meets ALL the hardware and operating system requirements for this version of Photoshop.
- Look at the requirements at the beginning of this thread and at the requirements for this Photoshop version on the Adobe site.
- Look at ALL the requirements CAREFULLY. The requirements do change from version to version.
- Follow and read ALL related links on the Adobe site.
- Do not forget graphics card requirements.
- This is particularly important for the 2021 and 2022 versions of Photoshop: Photohop requires a CPU that support SSE 4.2 or later.
- If you see an Adobe error code then Google it.
- Read this Adobe page "Known issues in Photoshop" here
https://helpx.adobe.com/photoshop/kb/known-issues.html - Read this Adobe page "Neural Filters feedback and known issues" here
https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html#Knownissuesandworkarounds - Read this Adobe page "Troubleshoot Adobe Creative Cloud install issues with log files" here
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html - Read this Adobe page "Fix errors installing Adobe apps - Useful if you have an error code" here
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html - If you need to uninstall Adobe apps already on your system then this app may be useful Adobe Creative Cloud Cleaner Tool.
If you still have a problem
- Please read all of this post again before asking for help.
- Before you complain that something doesn't work make sure that you know how it is supposed to work. This is particularly important for neural filters.
- Read about the feature on the Adobe site. Research it on Adobe forums. Use the help built into Photoshop.
Photoshop Books & Videos
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You must be registered for see links
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You must be registered for see links
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You must be registered for see links
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You must be registered for see links
Last edited:
peace.
